What do we do?
Smart Askers is an online consumer arm to AFS (www.afs-smart.com.au). We reach out to online and offline communities creating networks and panels of participants whom are interested in participating in market research studies such as focus groups, online surveys, telephone interviewing and face to face interviews.
How Does It Work?
By signing up to the ‘Smart Answers’ panel – owned and managed by AFS “Smart Askers” – you agree to be invited to take part in future market research. All you have to do is fill in the form and you will open up a world of opportunities to take part in paid research.
You are only agreeing to let us hold your contact and personal details so we can invite you to take part in research. You are not obliged to actually take part, but we hope that the research will be interesting enough and the rewards sufficient for you to want to.
We will call or email you if and when your profile matches what we are looking for.
What will be my rewards?
Typical rewards for taking part in a focus group are worth between $75 and $120 so it can really be worth your while.
Some clients also offer exclusive prize draws, so your rewards could be even greater.
When you join AFS, you must provide us with information about yourself. This is because we need that information so that we can provide you the AFS service.
The information you enter on the main registration form is considered personal information, because it can be used to identify you personally. This includes your name, email address, street and postal address, and telephone number.
The information you provide is stored by us for as long as you remain a member.
AFS uses the personal information you provide to identify you, to validate your identity, to contact you, to send prizes and rewards to you, and to maintain and administer your AFS account.
AFS will never sell your personal information to any other person, company or organisation.
In certain circumstances, AFS may need to provide your personal information to a supplier or client as part of the service we provide, however this information will only be shared if you expressly agree to us giving out your information.
It may also be necessary for us to divulge your personal information if it is required by law.
In all other circumstances, AFS will not share or divulge your personal information with any other person, company or organisation.
The information you provide is used to target and personalise the surveys we send to you. We do this to ensure that you only receive relevant and appropriate surveys.
This type of non-personal information is only shared with AFS clients on an aggregate or collective basis. For example, we might tell our clients that 3680 of our members live in a particular town or suburb, or that 43% of our members have indicated an interest in sport. However, we will never tell our clients your name, your email address, your postal or street address or other such personal information.
When you join AFS, our computers may record your IP address. This is normally used for general administration of our web sites and administration of market research surveys.
In the event that we detect fraud or abuse of our program or our web site and computers, we may use the IP address of the offender to take action against them. Ultimately this ensures greater protection for you and your personal information.
For example, a AFS or third party cookie may track and correlate a users’s AFS ID number together with that member’s visit to other web sites containing online ads. This data would then be used to enhance the selection process when inviting users to participate in a survey about those ads. In all instances, cookies used by AFS would not contain personally identifiable information such as your name or email address.
You may choose to reject a cookie that the AFS web site attempts to place on your computer (by using the options and controls in your web browser software), however you may then be limited in your use of some areas of the web site.
Each email we send to you contains a link at the very bottom allowing you to unsubscribe.
If you unsubscribe and cancel your membership, all rewards and prizes will be forfeited. A cancelled account cannot be restored.
If you have received unwanted email sent from AFS, or purporting to be sent from AFS, please contact AFS.
If you have any questions about the privacy practices of the AFS web site or your dealings with AFS, please contact AFS as we are committed to being of service to you and resolving any issues that may arise.
Smart Askers Online Registration Competition
To view the NSW Licensing Terms & Conditions document for our most recent Smart Askers Online Registration Competition, please click the "Download" button.